Correspondence Business Vocabulary

Vocabulary and words used in business letters in English. Business English for English learners.

There are a lot of different words and phrases that are used in business correspondence. If you're not familiar with the vocabulary, it can be difficult to understand what's being said. In this blog post, we'll go over some of the most common business vocabulary words and phrases, so you can be better prepared for your next meeting or email.


meeting: A meeting is a gathering of people for a specific purpose. Business meetings are often used to discuss important decisions or to provide updates on projects.

conference call: A conference call is a telephone call in which multiple people can participate. Conference calls are often used for business meetings, so that people in different locations can participate.

agenda: The agenda is a list of topics that will be discussed at a meeting. The agenda is usually sent out ahead of time so that everyone knows what will be discussed.

minutes: Minutes are a record of what was discussed at a meeting. Minutes are typically taken by someone who is not participating in the meeting, so that they can be distributed to everyone afterwards.

action items: Action items are tasks that need to be completed after a meeting. Action items are typically assigned to specific people, and are often due by a certain date.

report: A report is a document that gives information about something. Reports are often used to give updates on projects or to provide analysis of data.


Business communication is the written interchange of information necessary for conducting business. Business communication can happen between businesses, inside organizations, or between an organization and its clients. The term "correspondence" describes written communication between individuals. Hence knowing the vocabulary might help you.