An email explaining a problem-CEFR

Learn how to write an email to explain a problem.

Are you a pre-intermediate (CEFR level A2) English learner? This section provides writing practise to assist you in creating short, simple texts, notes, and messages. Messages, forum posts, personal profiles, forms, and emails are all examples of text. 

How to write?
  • Begin with Dear, followed by the person's title and name. 
  • First, state the problem. Then provide more information. Finally, propose a solution or state your expectations for what will happen next. 
  • Make it brief and to the point. Include only the most important information. 
  • At the end, thank you for your patience. It conveys your hope that the reader will comprehend your difficulties.


From: Jameela Lee

To: Professor Kim Hart

Subject: Absence from class for two weeks



Dear Professor Hart,

I'm writing to inform you that I will be unable to attend class for the next two weeks due to an accident in which I injured my back. I'm afraid I'll have to request an extension for next week's essay as well. 

I have pain medication, but I can't get up or walk around much, and the doctor advised me to stay in bed and rest as much as possible. This makes reading and studying difficult for me right now. I've attached a copy of the doctor's certificate, and I expect to return to class on May 12. 

Until then, a friend will record the lectures for me to listen to at home. I'll try to catch up with everyone.

Thank you for your understanding.



(ENG 101 class)


Each lesson includes a model text with writing tips, and tasks to test your understanding and practise various writing skills. Begin right away. Hope that this article helped you and for more information on relevant topics you can visit the SpeakoClub website and can learn and explore more about English speaking and writing.